Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Liqui Liqui Ltd and its sister’s companies relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term LIQUI LIQUI LTD or @LiquiLiquiLondon or ‘us’ or ‘we’ refers to the owner of the website whose registered trading office is  Liqui Liqui Venezuelan Coffee & Deli House, 4-6 Merton High Street, London. SW19 1DN. Liqui Liqui Limited is registered in England No 8878727 The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences.

Definitions: The company refers to “Liqui Liqui Ltd”. The buyer refers to the purchaser of our goods and services.

Summary: The company only accepts orders subject to the conditions of sale, to the exclusion of any condition of the buyer.

Liability: The Company’s liability to the buyer shall at no time exceed the price of the goods supplied. The Company shall be under no liability for any direct loss and/or expense or any indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer. This contract is subject to the law of England and Wales.

Payment: Goods shall not pass to the buyer until they are paid for in full prior to despatch.

Prices: Prices of goods and services supplied may be subject to market fluctuation and revision.

VAT: All of the company’s prices are inclusive of UK sales tax (VAT), charged at the current rate, except for items that are zero rated or exempt from VAT.

Fitness for Purpose: The company is in no way liable for the purpose and fitness of goods and services supplied to the buyer. The company has no control over the fitness, suitability and method of their use. The company excludes any condition or warranty implied by statute or otherwise as to the fitness of its goods or any other particular whatsoever.

Delivery: The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date. Delivery of the Goods shall be made to the Buyer’s address specified in the order.

The Buyer is responsible for making suitable arrangements to receive the delivery and giving appropriate instructions. In the event that the delivery is stolen from the Buyer’s doorstep, neighbour or damaged while there, the Seller does not accept liability, and will offer compensation at their discretion. The seller reserves the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal. We endeavour to keep your delivery day the same, but we reserve the right to change it and will tell you if we do so. If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes.

Defective Goods and Cancellation Right:

We guarantee the quality of all of our products. You must inspect the products and notify us promptly of any damage with your order and In the case of perishable item you do not have the right to cancel the contract.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

*Liqui Liqui is a TRADEMARK and all the trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. *

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.



What to expect when ordering directly:

We will ship anywhere in the UK (MAINLAND).  We deliver on Tuesday, Wednesday, Thursday and Fridays only via overnight cold pack .We do not deliver on Bank Holidays or Weekends …We always try to send your delivery out the next day, however sometimes we may not have the whole stock available at the same time. Most of our deliveries arrive before midday through DHL. However, on rare occasions this may not be the case due to weather, traffic or courier problems.  If you have not received your parcel by 6pm please call us so we can track your consignment.

* We will send an email confirmation as well as information on when your order will be shipped with a tracking link.

Most orders are shipped within 24 to 72 hours of receipt.

Please ensure someone is at your delivery address to receive your box of Venezuelan goods as you will not be refunded if the courier attempts a delivery and no one is around. If you want multiple boxes or a large or varied order, (Wholesale) please call us between 3pm and 6pm Monday to Friday, or email us at info@liqui-liqui.com There is an extra carriage charge per kilo for larger orders.

If you wish to collect your order from our restaurant please select this option when placing your order but most importantly let us know the date and time. Keep in mind we only hold orders for 48 Hours.


All of our orders carry a basic postage and packing cost of £9 per delivery -but this can cover up to 8 Kgs (packaging included) on any of our goods, to the same address.

Please Note: For more than 8 Kgs please can you phone our office staff on 02084081136 to place the order as you will need to pay additional postage ch

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